We are based in Ajman, United Arab Emirates. Our store serves customers across Ajman, Dubai, Sharjah, Abu Dhabi, and other Emirates.

We specialize in a wide variety of exotic pets, including:

• Freshwater Fish (e.g., Guppies, Oscars, Discus)

• Birds (e.g., African Grey, Macaws, Cockatiels)

• Reptiles (e.g., Iguanas, Chameleons, Tortoises, Snakes)

We also offer pet foods, enclosures, and accessories tailored to each species.

Yes, the majority of our animals are captive-bred from responsible breeders to ensure they are healthy, legal, and well-adapted to life in captivity.

Absolutely. We provide care sheets, feeding advice, and habitat setup recommendations to every customer. You can also contact us for ongoing support.

Yes, customers are welcome to visit our physical store in Ajman during business hours to view available pets and products.

All animals are health-checked before being placed for sale. While we do not issue veterinary certificates for every pet, we maintain high standards of care and hygiene.

We offer basic services like nail trimming for birds and reptiles upon request. Boarding is available on a limited basis—please contact us for availability.

Yes, we provide delivery within Ajman and nearby Emirates. For live animals, we offer special handling and transport. Delivery fees and availability may vary by location.

You can place orders:

• In-store at our Ajman location

• Through our website (coming soon)

• Via WhatsApp or phone call for quick orders

We accept cash, bank transfers, and selected digital payment methods. Online payments will be supported soon through our website.

• Live Animals: Due to the nature of live animals, returns are not accepted unless the pet is unwell within 24 hours of purchase (must be verified).

• Products & Accessories: Can be exchanged or returned within 7 days if unopened and in original condition.

Yes. We only sell species that are legal to own and trade in the UAE. We also comply with all local animal welfare and import regulations.

Yes, for species that require CITES certification (e.g., certain parrots and reptiles), we can provide relevant documentation upon request.

Currently, we do not offer adoption services, but we may assist in finding new homes for pets in need. Reach out to us if you’re rehoming a pet.